Mount Sinai Health System
Advancing Healthcare through Ai, Digital Innovation, and System Design
Company
Mount Sinai Health System
Services
Design Research
Design Strategy
Service Design
UI/UX Design
Product Design
Data Analytics
About
At Mount Sinai, I led AI-driven healthcare innovation and digital transformation, optimizing public health programs and clinical operations across the U.S., Latin America, and Africa. We focused on leveraging AI, service design, and system thinking to improve healthcare delivery, enhance patient experiences, and drive operational efficiency. I collaborated with global health organizations, ministries of health, and NGOs to expand access to care and integrate digital solutions into public health strategies. By designing data-driven tools, training programs, and scalable digital platforms, I helped create more efficient, patient-centered, and technology-enabled healthcare systems.
Project Highlights
• ATLAS – AI-Powered Disease Surveilance Platform → Developed a proof of concept for AI-driven public health monitoring and disease prevention, exploring real-time data insights for healthcare workers.
• Global Health Pilot Programs → Partnered with ministries of health and NGOs to improve public health access and disease management in Latin America and Africa.
• Health System Design & Optimization → Integrated systems engineering, service design, and clinical expertise to enhance primary care efficiency and patient outcomes.
• Real-Time Patient Feedback Tool → Designed a continuous patient experience measurement system to drive service improvements in primary care clinics.
• Community Health Access Platform → Created a digital navigator to help low-income communities access essential healthcare resources and services.
• ACT Learning Network → Developed training programs for medical directors and practice managers to improve clinical and administrative efficiency.Best practices for creating a landing page